What the Customer Wants: Improving Your Products With an Online Customer Community
Webcast Recorded on January 8th, 2009
What you will learn:
- Best practices for online community planning
- The Do's and Dont's of successful communities
- Real life application of community best practices
Get free community resources:
- A whitepaper on how to plan for building an online community, aggregated from the successes of Jive's 2,000+ customers
- A copy of the Chordiant Mesh online community case study
- A copy of Gartner, Inc's 2008 Magic Quadrant for Social Software
Webcast details:
- Amanda Shenon, Product Owner for the Chordiant Mesh community
- Sam Lawrence, CMO of Jive Software
This educational webcast is geared for marketing and business professionals who want to leverage social media technology to more deeply connect with current -- and potential -- customers. You will hear directly from Chordiant Software on how they leverage an online community to transform how their company designs, develops and brings new products to market.